CB&S Bank Logo

How to Recover from Identity Theft

Identity thief hacking into computerIdentity theft is a crime in which an individual with criminal intent, otherwise known as an identity thief, gains access to another's personal information, such as Social Security or credit card numbers, and uses them for personal gain. With your information that the identity thief obtains, they can do things such as open different accounts, drain your bank account, buy property, and even receive medical care with your health insurance. If you have found yourself a victim of identity theft, here are seven steps you can take to help you recover:

  1. Call your bank and creditors—Contact your bank and any creditors you may have as soon as you are able. Once you have done this, go ahead and contact one of the three credit bureaus and the other two will be notified. They will be able to help you dispute any fraudulent transactions, accounts, etc. that could have been made by the fraudster.
  2. Communicate the fraud to the Federal Trade Commission (FTC)—Reporting the identity theft to the FTC is one of the first steps you should take if you find yourself the victim of identity theft. You can do this in to different ways—You can head to IdentityTheft.gov or call 877-438-4338.
  3. Look into getting a fraud alert or credit freeze—It may be a good idea to get a fraud alert or a credit freeze. A fraud alert can be placed on your credit report and will make it more difficult for identity thieves to open new accounts in your name. A credit freeze is a service that makes it where a lender cannot check your credit, which in turn will help prevent fraudsters from opening new accounts under your name.
  4. Change any passwords—You should be mindful of your passwords. You will need to change all of your passwords on accounts that were affected by the fraud. When choosing your new password, try to choose one that is not obvious and use letters, numbers and characters to help create a more secure password. It is also important not to use any personal information when creating your passwords.
  5. Replace identification, if needed—It is important to replace any stolen identification, if applicable to your situation. You can request a replacement Social Security card online, contact your local Department of Motor Vehicles to replace your driver's license and contact the United States Department of State to replace a stolen passport.
  6. Notify telephone and utility companies—If an account was opened in your name, contact the service provider (whether it be a telephone or utility company) and explain to them what happened and request for them to close the accounts.
  7. Constantly monitor your credit—Even after you have taken the time to dispute any fraudulent charges and have placed fraud alerts on your credit profiles, be sure to continue to constantly monitor all of your credit reports. This can help protect you from future identity theft.


  1. Personal

    1. Personal Banking
      1. Personal Accounts
        1. Personal Account Comparison
        2. Star Account
        3. Star Rewards Account
        4. Prime Advantage
        5. All About U Student Account
        6. Golden Customer Club
      2. Personal Savings
        1. Savings Account Comparison
        2. Star Savings
        3. Star Rewards Savings
        4. Super Star Savers Club
        5. Christmas Club Savings
        6. Vacation Club Savings
        7. Insured Money Fund
        8. Certificates of Deposit (CDs)
        9. Individual Retirement Account (IRAs)
      3. Debit Cards
      4. Safe Deposit Boxes
    2. Personal Borrowing
      1. Home Loans
      2. Personal Loans
      3. Auto Loans
      4. ScoreCard Rewards Credit Card
    3. Account Tools & Resources
      1. Personal Financial Insights
      2. Personal Financial Calculators
      3. ID Protection
      4. Access Line
      5. Reorder Checks
      6. Report Lost/Stolen Card
      7. Download a Switch Kit
  2. Business

    1. Business Banking
      1. Business Checking
        1. Business Checking Account Comparison
        2. Free Business Checking
        3. Business Select Checking
        4. Business Analysis Checking
        5. Business Interest Checking
        6. Business Prime Advantage
        7. Insured Money Fund
        8. Workplace Advantage Checking (For Your Employees)
      2. Business Savings
        1. Business Savings Accounts
        2. Simplified Employee Pension (SEP) Account
        3. Business Advantage Money Market
      3. Business Mobile Banking
      4. Business Debit Cards
      5. Treasury Management
        1. Treasury Management Services
      6. Merchant Services
    2.  Business Borrowing
      1. Small Business Loans
      2. Commercial Loans
      3. Commercial Real Estate Loans
      4. Credit Cards
    3. Account Tools & Resources
      1. Business Financial Insights
    4. Business Financial Calculators
      1. Capital Calculator
      2. Cash Flow Calculator
      3. Commercial Loan Calculator
      4. Debt Service Calculator
      5. Ratios Calculator
  3. Digital Banking

    1. Personal Digital Banking
      1. Mobile Banking
      2. Mobile Deposit
      3. Internet Banking
      4. Internet Bill Pay
      5. Zelle
      6. eStatements
      7. MobiMoney
      8. Mobile Wallet
      9. Make a Loan Payment
    2. Business Digital Banking
      1. Mobile Banking
      2. Treasury Management Internet Banking
      3. Business Express Deposit
  4. Home Loans

    1. Home Loan Options
      1. Apply For A Home Loan
    2. Meet Our Mortgage Team
      1. Scott Pride
      2. Charlotte Loines
      3. Alana Beaugez
      4. Derona Wilson
      5. Blake Bendall
    3. Mortgage Tools & Resources
      1. Home Loan Insights
      2. Home Loan Toolkit
      3. Home Loan Glossary & FAQ
      4. Loan Calculator
      5. NMLS Registry
  5. Financial Services

    1. Insurance
    2. Personal Investments
      1. Meet Our Team
  6. About Us

    1. Our Story & History
    2. Locations & Hours
      1. Adamsville
      2. Ardmore
      3. Birmingham Doug Baker
      4. Birmingham Shades Creek
      5. Bolivar
      6. Cherokee
      7. Clarksdale
      8. Corinth Alcorn Dr
      9. Corinth Harper Rd
      10. Cornersville
      11. Decatur 6th Ave
      12. Decatur Beltline Rd
      13. Eupora
      14. Fayetteville
      15. Florence Downtown
      16. Florence Hough Rd
      17. Greenville Downtown
      18. Greenville Highway 1
      19. Greenwood Downtown
      20. Greenwood Park Ave
      21. Hodges
      22. Hohenwald 
      23. Huntsville Downtown
      24. Huntsville Hampton Cove
      25. Huntsville Perimeter Park
      26. Killen
      27. Lewisburg
      28. Madison
      29. Main Office
      30. Moulton
      31. Murfreesboro Church St
      32. Murfreesboro Cason Lane
      33. Muscle Shoals
      34. North Russellville
      35. Parsons Main St
      36. Phil Campbell
      37. Pike Road
      38. Pulaski
      39. Red Bay
      40. Ripley
      41. Savannah Main St
      42. Russellville Franklin Plaza
      43. Savannah Water St
      44. Scotts Hill
      45. Selmer 
      46. Starkville
      47. Sturgis
      48. Tallassee Gilmer Ave
      49. Tallassee Main St
      50. Town Creek
      51. Tuscaloosa
      52. Tupelo Main St
      53. Walnut
      54. Wetumpka
      55. Whiteville
    3. Contact Us
    4. Career Opportunities
    5. Privacy & Security
    6. Terms & Conditions
    7. Disclosures
  7. Education Center

    1. Personal Financial Insights
    2. Business Financial Insights
    3. Home Loan Insights
    4. Home Loan Toolkit
    5. Home Loan Glossary & FAQ
    6. Product Video Demos
    7. Financial Calculators
Go To Top