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Internet Banking FAQs

What is Internet Banking?

Internet Banking is our online service that allows you to access your account information 24 hours a day, 7 days a week. Using Internet Banking, you can:

  • View real-time account balances, check images and history
  • Access checking, loans and CDs 24-hours a day
  • Export history to financial software or spreadsheets
  • Transfer funds between accounts
  • Pay bills online
  • Request stop payments

What do I need to bank online?

To get started, click the First Time Login, agree to the terms and conditions, complete the enrollment form and you'll be banking online in no time at all.

What types of accounts can I view with Internet Banking?

With Internet Banking, you can view all your CB&S Bank accounts, as well as loans.

How often is my account information updated?

Account information is updated in real-time, offering you the most current information available.

How secure is my personal account information?

CB&S Bank uses the latest Internet security available, including secure communications (SSL), firewalls, 128 bit encryption, and operating systems that have been designed to provide maximum security.

Why am I signed off sometimes and I have to sign in again?

If Internet Banking has been inactive for a period of time, Internet Banking may automatically sign you off to prevent unauthorized use of your accounts, and to prevent others from viewing your information.

Can I pay my bills using Internet Banking?

Yes. You can make payments to anyone in the United States from the utility company to the local babysitter. You may schedule payments to be made immediately or on a specified date in the future. You can even set up recurring payments so you do not have to worry about paying your regular bills. Recurring payments can be set up weekly, semi-monthly or monthly. Bill Pay eliminates the need for writing checks or addressing envelopes. More importantly, it saves you time and simplifies your busy life. (Fees may apply)

What type of account is required for Bill Pay?

Bill Pay can only be used with a checking account.

May I pay bills from more than one checking account?

Yes.

How far in advance should I set up a payment to ensure it is paid on time?

We recommend that payments should be made at least five (5) business days in advance of the due date of the payee.

Can I transfer funds between my accounts?

Yes, you can transfer funds between any of your CB&S Bank accounts.

Do I need extra software or hardware to use Internet Banking?

No extra software is necessary. You can access your CB&S Bank accounts from almost any PC that has Internet access.

Will Internet Banking work with my current Internet Service Provider?

Yes, Internet Banking works with any ISP.

Can I access my accounts from both home and work?

Yes, you can access your accounts from almost any PC.

Need Assistance?

If you have additional questions, contact CB&S Bank for assistance.

Questions about Internet Banking

If you have questions or concerns about Internet Banking, please contact your local branch or call (877) 332-1710 during normal banking hours.

If you prefer, you may also contact us online at cbsbank@cbsbank.com

CB&S Bank
P.O. Box 910
200 South Jackson Avenue
Russellville, AL 35653

www.cbsbank.com

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Other Services

  1. Personal

    1. Personal Banking
      1. Personal Checking
        1. Personal Checking Account Comparison
        2. Free Checking
        3. Star Rewards Checking
        4. eChecking
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        6. Interest Checking
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  3. Digital Banking

    1. Personal Digital Banking
      1. Mobile Banking
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  5. Financial Services

    1. Insurance
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  6. About Us

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    2. Locations & Hours
      1. Adamsville
      2. Ardmore
      3. Birmingham Doug Baker
      4. Birmingham Shades Creek
      5. Bolivar
      6. Cherokee
      7. Clarksdale
      8. Corinth Alcorn Dr
      9. Corinth Harper Rd
      10. Cornersville
      11. Decatur 6th Ave
      12. Decatur Beltline Rd
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      15. Florence Downtown
      16. Florence Hough Rd
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      18. Greenville Highway 1
      19. Greenwood Downtown
      20. Greenwood Park Ave
      21. Hodges
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      23. Huntsville Downtown
      24. Huntsville Hampton Cove
      25. Huntsville Perimeter Park
      26. Killen
      27. Lewisburg
      28. Madison
      29. Main Office
      30. Moulton
      31. Murfreesboro Church St
      32. Murfreesboro Cason Lane
      33. Muscle Shoals
      34. North Russellville
      35. Parsons Main St
      36. Phil Campbell
      37. Pike Road
      38. Pulaski
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      40. Ripley
      41. Savannah Main St
      42. Russellville Franklin Plaza
      43. Savannah Water St
      44. Scotts Hill
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      49. Tallassee Main St
      50. Town Creek
      51. Tupelo Gloster St
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